Balaji

Employment Policy

Equal Employment Opportunity Policy

  1. Objective
    At Max Super Speciality Hospital – A Unit of Balaji Medical & Diagnostic Research Centre (“BMDRC”), we recognize that to excel as a business we must continue to hire the best talent and secure the full participation and commitment of all employees. In keeping with this conviction, it is our policy and intent to hire and provide all staff with the equal opportunity to grow, develop and contribute fully to our collective success without regard to race, color, religion, creed, sexual orientation, gender identity, national origin, age, any disability, veteran, marital, or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law. BMDRC is fully committed to the maximum utilization of employees’ abilities and to the principles of equal employment opportunity. The opportunities afforded throughout BMDRC are available equally to all. Applicants and employees are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status, citizenship or any other status or characteristic covered by federal, state or local law. Further, BMDRC provides reasonable accommodations to the known limitations of otherwise qualified individuals with disabilities unless doing so would result in an undue hardship.

  2. Policy Implementation
    • Equal employment opportunity takes place in all employment practices: hiring, promotion, demotion, transfer, recruitment, termination, rates of pay or other forms of compensation, and selection for training.
    • BMDRC endeavors to provide every employee with a working environment free from harassment. Individually and collectively, we share the responsibility for understanding the great importance of a respectful work environment, and for assuring that every employee is welcomed, accepted and rewarded according to his or her contribution to the attainment of our goals and objectives.
    • In addition, unlawful harassment, intimidation, threats, coercion, discrimination or retaliation in any other form against anyone is strictly prohibited for:-
      • Making a good faith internal complaint of any conduct, act or practice violating BMDRC’s code of conduct policy;
      • Filing a complaint allowed by any equal employment opportunity law or regulation;
      • Participating in an investigation or any other activity undertaken by BMDRC or any governmental agency related to compliance with our Equal Employment Opportunity policy or any law related to equal employment opportunity including Rights of Persons with Disabilities Act, 2016 and rules thereunder (“EEO Law”);
      • Exercising any right under any EEO Law.
    • We know that positive, results-oriented action to advance equal employment opportunity serves the best interests of BMDRC, its employees, and the communities in which it operates. Towards this end, the Chief People Officer/HR Head serves as BMDRC’s Equal Employment Opportunity Compliance Officer with overall responsibility for monitoring program effectiveness and assuring compliance with this policy.
    • Managers at all levels are responsible for assuring full compliance with this policy in their respective areas. Each employee is responsible for supporting equal opportunity, assisting BMDRC in meeting its objectives in this area, and assuring that their own conduct conforms to BMDRC’s commitment to equal employment opportunity.
    • Individuals with disabilities who apply or employees who believe themselves to be covered by the Rights of Persons with Disabilities Act, 2016 and rules thereunder, should contact the Human Resources Team at BMDRC. Any information obtained is voluntary, will be kept confidential, and will be used in accordance with applicable laws. Refusal to provide information will not subject an employee or applicant to any adverse treatment. Employees and applicants will be protected from coercion, intimidation, interference, discrimination or retaliation for filing a complaint or assisting in an investigation under the Act.
    • If an employee has any questions about BMDRC’s policy on equal employment opportunity, BMDRC encourages the employee to talk to his or her Supervisor, Department Head; local unit spoke Human Resources Representative, the Corporate Human Resources Department.
    • Any conduct or action inconsistent with BMDRC’s commitment to equal employment opportunity should be reported by following the escalation process at BMDRC. Any supervisor or manager who receives such a complaint (whether formal or informal) must report the complaint to Unit HR team.
    • Given that we are engaged in providing healthcare, we may not be able to employ in some of the jobs that may risk patient safety / patient well-being and where quick response time is a known constraint. The indicative list of work areas identified for persons with disabilities is specified in Annexure 1, which may be revised or modified or substituted, from time to time, at the discretion of BMDRC.

  3. Affirmative Action Policy
    BMDRC is committed to the principles of affirmative action. Each year, BMDRC develops and implements affirmative action programs which are designed to ensure equal opportunity and to promote employment and advancement of persons with disabilities or with special ability.

  4. Facilities and Amenities for persons with disabilities
    BMDRC will take all actions to ensure that a conducive environment is provided to persons with disabilities to perform their role and excel in the same. BMDRC will build systems and processes in respect thereof and to ensure requisite compliances under EEO Law including the following:-
    • Providing specified standards of accessibility relating to physical environment, transport, information and communication technology;
    • Providing appropriate facilities and amenities along with barrier-free accessibility to the employees with disability to enable them to effectively perform their duties in the establishment;
    • Provision of an accessible environment and of availability of assistive devices as required.
    • Provision of elevator/ramps in the buildings for the benefit of wheel chair users and minimum width of walkways. For existing buildings, the requisite infrastructure obligations to adhere to the standards prescribed under the law will be ensured within the stipulated period permitted in the Rules.;
    • The documents on the website to be in optical character reader (OCR) PDF based format, etc.
    • Designating a liaison officer in each Unit to look after the recruitment of persons with disabilities and provisions of facilities. The name of Liaison Officer identified for the Unit shall be notified on the display board in the premises and reviewed periodically.
    • Necessary records / documentation will be maintained for such employees under guidance of liaison officer including records containing details around the number of persons with disabilities employed, their date of joining, names, genders and addresses, nature of their disabilities, nature of work performed by them and the facilities provided to them.

  5. Deviations & Exceptions
    • Any deviation to the policy guidelines shall require the prior approval of Chief People Officer.
    • BMDRC reserves the right to modify, amend, replace or substitute this policy without any prior notice.

  6. Miscellaneous
    • The terminologies which are not defined herein shall have the meanings assigned to such term in EEO Law.
    • In case of any contradiction between the terms stated in this Policy and the EEO Law, the provisions of EEO Law shall prevail.

Version

Version

Changes

Date

Reviewed By

Approved By

1

Baseline Version

15 Jun 2017


Annexure 1

Indicative list of work areas identified for persons with disabilities

Designations

Blind

Deaf

Handicap

Mute

Front Office

Trainee

N

N

Y

N

PCC / PCE / Sr. PCE

N

N

Y

N

Call Centre Executive

Y

N

Y

N

Coordinator

N

N

Y

N

Asst. / Dep Duty Manager

N

Asst. / Dep Manager

Manager

Nursing

Computer Operator / Coordinator / Counsellor

N

N

Y

N

Staff Nurse / Sr. Staff Nurse / Speciality Nurse

N

Team Leader / Incharge

Nursing Supervisor

ANS / DNS / NS / CNO

Paramedics

Jr. Pharmacist / Pharmacist / Sr. Pharmacist

N

N

Y

N

Specialist Pharmacist

N

N

N

N

Cashier

N

N

Y

N

Asst. / Officer – Medical Records

N

N

Y

N

Technician / Sr. Technician / Technologist – OT, CSSD, Dialysis, Gas Manifold, Emergency Medicine

N

N

N

N

Jr. Scientific / Scientific / Sr. Scientific Officer

N

N

Y

N

Coordinator / Sr. Coordinator

N

N

Y

N

Clinical Nutritionists

N

N

Y

N

Biomedical Engineer

N

N

N

N

Medical Transcriptionist / Typist

N

N

Y

N

Physiotherapist / Sr. Physiotherapist

N

N

Y

N

Psychologist

N

N

Y

N

Support

Assistant / Officer / Executive / Asst. Manager / Dep. Manager / Manager (All Depts)

N

N

Y

N

Librarian

N

N

Y

N

Engineering

N

N

N

N

AMS / DMS / MS

N

N

N

N

Biostatistics Consultant

N

N

Y

N

Clinical Research

N

N

Y

N

Computer Operator / Executive / Coordinator / Departmental Secretary

N

N

Y

N

Pilots

N

N

N

N

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